Customer Service

IMWIGS.COM devotes to providing the highest quality synthetic hair and human hair and trusted customer service. We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and interactive communication,improve the quality of products and services.imwigs.com tries our best to provide more professional service. Choose IMWIGS team,enjoy your worry free shopping time.
Pre-Sale
✅ Honest Products Description-Real Shots, No Filter
what you get is what you see at wigmyhair.After all,we always take some real shots of the wigs to ensure customers can get the most realistic conditions without being cheated.

✅The Worry-free Whole Shopping Journey
In Order to offer a best and trustful shopping experience,we formulate and show detailed &trusted policys around website and every product page. Meanwhile, do it basicallly on all of our policies.  Such as, return policy, or shipping and process.

✅24 /7 Online And Quick Reply
We check emails and messages and will reply to you within 24 hours and answer all the questions honestly with patience.

✅Considerate Packages Tracking Service
 You can receive the tracking number once your parcel is shipped at the first time. And,also can conatct us to get the process of the parcel.

✅ Choose Faster &Trusted Logistics Way 
We always ship customers parcel in time and meanwhile choose the trusted logistics way via USPS or DHL, Fedex to cut the delivery time. All of the customers can get her parcel quickly.

✅The Useful Wig Education
You can get more knowledge and know hair well. Give your hair best care and lengthen the lifespan and keep it in great condition.Such as , Face Shape Guild,How To Care A Synthetic Wig,Wigs' Care etc.

✅The Biggest Discount For New Customers
If you want to try IMWIGS,get Extra 20% off on your first order when subscribe. You can know IMWIGS well and we are famous for the quality.

 

After Purchase
✅Service Guidance
You can find us anywhere on the website and every page,such as :click chat with us, Conatct us. If you have any problems about the hair, contact us at first time.

✅30-Day No Reason Free Return &Exchange
We offer 30 days time frame. And no reasons ,no return fee.We are sure every customer can get a refund.Meanwhile,every returned parcel will be sent our USA office. More details, check the return policy.

✅Quick and Effective Response
We know your urgent needs and worries,so we will try our best to help you solve your problems in 24 hours.

IMWIGS.COM is a passionate and warm online store. We hope every customer can be our loyal customer and like our products,so it means we must do better and better. 

Email:   service@imwigs.com

Telephone: +1 323 900 0507